A utility-based model to define the optimal data quality level in IT service offerings

@inproceedings{Cappiello2009AUM,
  title={A utility-based model to define the optimal data quality level in IT service offerings},
  author={Cinzia Cappiello and Marco Comuzzi},
  booktitle={ECIS},
  year={2009}
}
In the information age, enterprises base or enrich their core business activities with the provision of informative services. For this reason, organizations are becoming increasingly aware of data quality issues, which concern the evaluation of the ability of a data collection to meet users’ needs. Data quality is a multidimensional and subjective issue, since it is defined by a variety of criteria, whose definition and evaluation is strictly dependent on the context and users involved. Thus… CONTINUE READING