A taxonomy of Wiki genres in enterprise settings

  title={A taxonomy of Wiki genres in enterprise settings},
  author={Erika Shehan Poole and Jonathan Grudin},
  booktitle={Int. Sym. Wikis},
A growing body of work examines enterprise wikis. In this paper, we argue that "enterprise wiki" is a blanket term describing three different genres of wiki: single contributor wikis, group or team wikis, and internal-use encyclopedias emulating Wikipedia. Based on the results of a study of wiki usage in a multinational software company, we provide a taxonomy of enterprise wiki genres. We discuss emerging challenges specific to company-wide encyclopedias for which platforms such as Wikipedia… CONTINUE READING

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