• Corpus ID: 79770237

A study on patient’s perception towards service quality of corporate hospitals in Coimbatore district

@article{Thangaraj2016ASO,
  title={A study on patient’s perception towards service quality of corporate hospitals in Coimbatore district},
  author={B. Thangaraj and M. R. Chandrasekar},
  journal={International journal of applied research},
  year={2016},
  volume={2},
  pages={189-194}
}
India is second most populous country in the world. Although there have been major improvements in public health care sector in since 1950’s. The country is passing through demographic and environmental transition which is adding to burden of diseases. Indian health care system and policy have been face much more challenges and issues in current consumers environment which is both technology and infrastructure facilities. Today’s corporate hospitals environment played on significant role in… 

Tables from this paper

References

SHOWING 1-7 OF 7 REFERENCES

SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.

This paper describes the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations. After a discussion of the

A Service Quality Model and its Marketing Implications

Proposes to develop a service quality model, based on test of a sample of business executives, which describes how the quality of services is perceived by customers. Looks at its marketing

A Study of socio economic conditions and satisfaction levels of patients visiting a corporate hospital

  • Journal of Hospital Administration
  • 1994

Hospitals and health service administration -principles and practice

  • Syed Amin Tabish
  • 2001

Applications of Service Quality and Services Marketing in Healthcare Organizations, Building Marketing Effectiveness inHealthCare, Academy for Health Sciences

  • 1985

Note: If you face any problem, please feel free to call us at Toll free helpline at 18001234070 or at

    Applications of Service Quality and Services Marketing in Healthcare Organizations, Building Marketing Effectiveness inHealthCare, Academy for Health Sciences Marketing

    • 1985