A study of emergency response work: patterns of mobile phone interaction

  title={A study of emergency response work: patterns of mobile phone interaction},
  author={Jonas Landgren and Urban Nuld{\'e}n},
This paper presents descriptive accounts of time-critical organizing in the domain of emergency response. Patterns of mobile phone interaction in such work is analyzed showing how the dyadic exchange of mobile phone numbers between the actors plays an important role in the social interactions in the organizing and sensemaking of the emergency. Enacted sensemaking is used as an analytical framework. Implications for design of emergency response information technology are outlined and discussed. 
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Enacted sensemaking in crisis situations

  • K. E. Weick
  • Journal of Management Studies
  • 1988
Highly Influential
8 Excerpts

Sensemaking in organisations

  • K. E. Weick
  • Thousand Oaks, SAGE Publications Inc
  • 1995
Highly Influential
4 Excerpts

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