A statistical approach to spoken dialog systems design and evaluation

  title={A statistical approach to spoken dialog systems design and evaluation},
  author={David Griol and Llu{\'i}s F. Hurtado and Encarna Segarra and Emilio Sanchis Arnal},
  journal={Speech Communication},
In this paper, we present a statistical approach for the development of a dialog manager and for learning optimal dialog strategies. This methodology is based on a classification procedure that considers all of the previous history of the dialog to select the next system answer. To evaluate the performance of the dialog system, the statistical approach for dialog management has been extended to model the user behavior. The statistical user simulator has been used for the evaluation and… CONTINUE READING
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