A semi-automatic approach for workflow staff assignment

@article{Liu2008ASA,
  title={A semi-automatic approach for workflow staff assignment},
  author={Yingbo Liu and Jianmin Wang and Yun Yang and Jia-Guang Sun},
  journal={Computers in Industry},
  year={2008},
  volume={59},
  pages={463-476}
}
Staff assignment is of great importance for workflow management systems. In many workflow applications, staff assignment is still performed manually. In this paper, we present a semi-automatic approach intended to reduce the number of manual staff assignment. Our approach applies a machine learning algorithm to the workflow event log to learn various kinds of activities that each actor undertakes. When staff assignment is needed, the classifiers generated by the machine learning technique… CONTINUE READING
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