A review of the IT outsourcing empirical literature and future research directions

@article{Lacity2010ARO,
  title={A review of the IT outsourcing empirical literature and future research directions},
  author={Mary C Lacity and Shaji Khan and Aihua Yan and Leslie P. Willcocks},
  journal={Journal of Information Technology},
  year={2010},
  volume={25},
  pages={395-433}
}
An enormous amount of information has been produced about the IT outsourcing phenomenon over the last 20 years, but one has to look to the academic literature for consistent, objective, and reliable research approaches and analyses. Our review finds that, in practice, the academic literature on IT outsourcing has very much honored both rigor and relevance in the ways in which research has been conducted. Our central purpose in the review was to answer two research questions: What has the… 
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