A review of evidence on mobile use by micro and small enterprises in developing countries

  title={A review of evidence on mobile use by micro and small enterprises in developing countries},
  author={Jonathan Donner and Marcela Escobari},
The paper offers a systematic review of 14 studies of the use of mobile telephony by micro and small enterprises (MSEs) in the developing world, detailing findings about changes to enterprises’ internal processes and external relationships, and findings about mobile use vs. traditional landline use. Results suggest that there is currently more evidence for the benefits of mobile use accruing mostly (but not exclusively) to existing MSEs rather than new MSEs, in ways that amplify existing… CONTINUE READING
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