A process-oriented method for the evaluation of decision support system generators

@article{Adams1990APM,
  title={A process-oriented method for the evaluation of decision support system generators},
  author={Dennis A. Adams and James F. Courtney and George M. Kasper},
  journal={Information & Management},
  year={1990},
  volume={19},
  pages={213-225}
}
Abstract A process-oriented DSS selection and evaluation criterion and method are proposed and empirically supported. The relationship between DSS tools, the services they provide the user/decision maker, and stages of the decision-making process is developed. A model of DSS-aided decision making is advanced and the characteristics of DSS support are extended. The decision-maker's perception of the amount of support provided by the DSS to different stages of the decision-making process is the… CONTINUE READING