A novel approach to manage cloud security SLA incidents

  title={A novel approach to manage cloud security SLA incidents},
  author={Rub{\'e}n Trapero and Jolanda Modic and Miha Stopar and Ahmed Taha and Neeraj Suri},
  journal={Future Generation Comp. Syst.},
– Cloud computing is increasingly playing an important role in the service provisioning domain given the economic and technological benefits it offers. The popularity of cloud services is increasing but so are their customers’ concerns about security assurance and transparency of the Cloud Service Providers (CSPs). This is especially relevant in the case of critical services that are progressively moving to the cloud. Examples include the integrated European air traffic control system or public… CONTINUE READING