A mobile fingerprint authentication in Saudi Arabian call centers

  title={A mobile fingerprint authentication in Saudi Arabian call centers},
  author={Rabea Kurdi and Fawzia Hersi and Sara Bahagari and Mohammed Golam Kaosar and Saeed Mian Qaisar and Abdulhamit Subasi},
  journal={2017 International Conference on Electrical and Computing Technologies and Applications (ICECTA)},
With recent modernization, the establishment of call centers is growing in the KSA (Kingdom of Saudi Arabia). In order to provide a better and secure service to subscribers, there is a constant need to improve and upgrade the call centers security. It is in order to reduce the fraud rates and leakage of sensitive information, reported by customers. In this context, the usage of biometric-based authentication systems (e.g. fingerprints, face recognition, etc.) is exponentially growing in the… CONTINUE READING

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