A methodology for business process redesign: experiences and issues

@article{Wastell1994AMF,
  title={A methodology for business process redesign: experiences and issues},
  author={David Graham Wastell and P. White and Peter Kawalek},
  journal={J. Strategic Inf. Sys.},
  year={1994},
  volume={3},
  pages={23-40}
}
Abstract Business process redesign (BPR) refers to the endeavour to augment organizational performance by improving the efficiency, effectiveness and adaptability of key business processes. This article describes a flexible and extensible methodological framework (called PADM) for BPR which has been developed on the firm basis of several years of practical experience. PADM is an eclectic methodology. It has been strongly influenced by a number of methodological approaches, most notably soft… CONTINUE READING

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