A knowledge-based approach to user interface adaptation from preferences and for special needs

Abstract

Moving between devices is omnipresent, but not for people with disabilities or those who require specific accessibility options. Setting up assistive technologies or finding settings to overcome a certain barrier can be a demanding task for people without technical skills. Context-sensitive adaptive user interfaces are advancing, although migrating access features from one device to another is very rarely addressed. In this paper, we describe the knowledge-based component of the Global Public Inclusive Infrastructure that infers how a device shall be best configured at the operating system layer, the application layer and the web layer to meet the requirements of a user including possible special needs or disabilities. In this regard, a mechanism to detect and resolve conflicting accessibility policies as well as recommending preference substitutes is a main requirement, as elaborated in this paper. As the proposed system emulates decision-making of accessibility experts, we validated the automatic deduced configurations against manual configurations of ten accessibility experts. The assessment result shows that the average matching score of the developed system is high. Thus, the proposed system can be considered capable of making precise decisions towards personalizing user interfaces based on user needs and preferences.

DOI: 10.1007/s11257-017-9196-z

Cite this paper

@article{Loitsch2017AKA, title={A knowledge-based approach to user interface adaptation from preferences and for special needs}, author={Claudia Loitsch and Gerhard Weber and Nikolaos Kaklanis and Konstantinos Votis and Dimitrios Tzovaras}, journal={User Modeling and User-Adapted Interaction}, year={2017}, volume={27}, pages={445-491} }