A fuzzy linguistic quality evaluation model for digital libraries

@article{HerreraViedma2010AFL,
  title={A fuzzy linguistic quality evaluation model for digital libraries},
  author={Enrique Herrera-Viedma and Javier L{\'o}pez-Gij{\'o}n and A. A. Ruiz},
  journal={2010 IEEE International Conference on Intelligent Systems and Knowledge Engineering},
  year={2010},
  pages={640-645}
}
The aim of this paper is to present a model based on a fuzzy linguistic approach to evaluate the quality of digital libraries. The quality evaluation of digital libraries is defined using users' perceptions on the quality of digital services provided through their Web sites. We assume a fuzzy linguistic modeling to represent the users' perception and apply… CONTINUE READING