A framework for implementing business agility through knowledge management systems

  title={A framework for implementing business agility through knowledge management systems},
  author={Noushin Ashrafi and Peng Xu and Mathiyalakan Sathasivam and Jean-Pierre Kuilboer and William Koehler and David Heimann and Frenck Waage},
  journal={Seventh IEEE International Conference on E-Commerce Technology Workshops},
In this paper we have developed a research model that illustrates the role of IT and knowledge management in building an agile operation. Acknowledging that there is more than one dimension to business agility, we focus on operational agility as a catalyst to enforce quality, cost effectiveness, and delivery, thereby meeting organizational objectives. To develop our model of agility, we build on existing theoretical constructs and identify absorptive capacity and dynamic capabilities as… CONTINUE READING

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