A framework for evaluating ERP implementation choices

@article{Luo2004AFF,
  title={A framework for evaluating ERP implementation choices},
  author={Wenhong Luo and Diane M. Strong},
  journal={IEEE Transactions on Engineering Management},
  year={2004},
  volume={51},
  pages={322-333}
}
A key issue in enterprise resource planning (ERP) implementation is how to find a match between the ERP system and an organization's business processes by appropriately customizing both the system and the organization. In this paper, we advance a framework for supporting management decision-making about customization choices and the capabilities required to accomplish them. In this framework, we identify various customization possibilities for business processes as well as ERP systems. We also… CONTINUE READING

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