A data-based method for assessing and reducing human error to improve operational performance

@article{Williams1988ADM,
  title={A data-based method for assessing and reducing human error to improve operational performance},
  author={John Williams},
  journal={Conference Record for 1988 IEEE Fourth Conference on Human Factors and Power Plants,},
  year={1988},
  pages={436-450}
}
  • John Williams
  • Published 1988 in
    Conference Record for 1988 IEEE Fourth Conference…
The author describes the development of a technique called HEART (Human Error Assessment and Reduction Technique) designed to assist engineers not only to assess the likelihood and impact of human unreliability but to apply human-factors technology to optimize overall systems design. He explores the identity and magnitude of error-producing factors and presents a battery of defensive measures which can be applied to combat their effects. The method has been applied in a variety of industrial… CONTINUE READING
Highly Influential
This paper has highly influenced 10 other papers. REVIEW HIGHLY INFLUENTIAL CITATIONS

From This Paper

Topics from this paper.

Citations

Publications citing this paper.
Showing 1-10 of 57 extracted citations

Similar Papers

Loading similar papers…