A cross-national validation of the client satisfaction questionnaire: the Dutch experience.

  • H B de Brey
  • Published 1983 in Evaluation and program planning


A Dutch translation of the eight-term version of the Client Satisfaction Questionnaire (CSQ-8) was administered to community mental health outpatients in the Netherlands (n = 110). Data analyses indicate that the Dutch CSQ-8 has highly similar operating characteristics and psychometric properties compared with the English language version. Results also… (More)


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