A comparison of satisfaction levels between traditional and managed care Medicare recipients.

@article{Roberts1997ACO,
  title={A comparison of satisfaction levels between traditional and managed care Medicare recipients.},
  author={Rosemary A M Roberts and Nicholas J Birch},
  journal={Journal of health and human services administration},
  year={1997},
  volume={20 1},
  pages={105-24}
}
The Spokane County health department conducted a survey of randomly selected households in the county. The survey combined several previously validated instruments. Since the purpose of this study was to compare satisfaction levels and access and communication issues of Medicare recipients in Health Maintenance Organizations (HMOs) to Medicare recipients… CONTINUE READING