A case for integrating the Patient and Family Centered Care Methodology and Practice in Lean healthcare organizations.

@article{DiGioia2015ACF,
  title={A case for integrating the Patient and Family Centered Care Methodology and Practice in Lean healthcare organizations.},
  author={Anthony M. DiGioia and Pamela K Greenhouse and Tanya Chermak and Margaret A Hayden},
  journal={Healthcare},
  year={2015},
  volume={3 4},
  pages={225-30}
}
Many healthcare organizations using Lean are becoming interested in the Patient and Family Centered Care Methodology and Practice (PFCC M/P). We suggest that integrating the two approaches can accelerate the pace of improvement and provide a powerful mechanism to keep the patient and family as the primary focus of improvement activities. We describe the two approaches and note the ways in which they are complementary. We then discuss the ways in which integrating the PFCC M/P adds value to… CONTINUE READING
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