A brief scale for assessing patients' satisfaction with care in outpatient psychiatric services.

@article{Pellegrin2001ABS,
  title={A brief scale for assessing patients' satisfaction with care in outpatient psychiatric services.},
  author={Karen L. Pellegrin and Gail W. Stuart and B Maree and Bartley Christopher Frueh and James C. Ballenger},
  journal={Psychiatric services},
  year={2001},
  volume={52 6},
  pages={816-9}
}
OBJECTIVE The authors evaluated the reliability and preliminary validity of the Charleston Psychiatric Outpatient Satisfaction Scale, a 15-item measure of patients' satisfaction designed for use in outpatient settings. The instrument uses a 5-point Likert-type response format that minimizes positive response bias and optimizes variability and predictive validity. METHODS The Charleston Psychiatric Outpatient Satisfaction Scale was administered to 282 patients seen in psychiatric outpatient… CONTINUE READING

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