A User-centered Approach to Managing Quality of Service Of Packets and People : A User-centered Approach to Quality of Service

@inproceedings{Bouch2001AUA,
  title={A User-centered Approach to Managing Quality of Service Of Packets and People : A User-centered Approach to Quality of Service},
  author={Anna Bouch and M. A. Sasse and H. DeMeer},
  year={2001}
}
Multimedia communication has gained increasi ng attention, both from the application side and the network provider side. While resource provisioning for QoS support in packet switched networks has lead to the design and development of sophisticated QoS architect ures, notably ATM, IntServ or Dif fServ, research has not exactly been user or application-conte xt centered. In the cause of the evolution of QoS architect ures, the integrated service network approach has lost momentum, and with it… CONTINUE READING
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