A Theoretical Framework for Conversational Search

@inproceedings{Radlinski2017ATF,
  title={A Theoretical Framework for Conversational Search},
  author={Filip Radlinski and Nick Craswell},
  booktitle={CHIIR},
  year={2017}
}
This paper studies conversational approaches to information retrieval, presenting a theory and model of information interaction in a chat setting. In particular, we consider the question of what properties would be desirable for a conversational information retrieval system so that the system can allow users to answer a variety of information needs in a natural and efficient manner. We study past work on human conversations, and propose a small set of properties that taken together could… CONTINUE READING
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