A Taxonomy of Enterprise Search

@inproceedings{RussellRose2011ATO,
  title={A Taxonomy of Enterprise Search},
  author={Tony Russell-Rose and Joe Lamantia and Mark Burrell},
  booktitle={EuroHCIR},
  year={2011}
}
Classic IR (information retrieval) is predicated on the notion of users searching for information in order to satisfy a particular “information need”. However, it is now accepted that much of what we recognize as search behaviour is often not informational per se. For example, Broder (2002) has shown that the need underlying a given web search could in fact be navigational (e.g. to find a particular site or known item) or transactional (e.g. to find a sites through which the user can transact… CONTINUE READING