A Survey on Conversational Recommender Systems

@article{Jannach2020ASO,
  title={A Survey on Conversational Recommender Systems},
  author={D. Jannach and Ahtsham Manzoor and Wanling Cai and Li’e Chen},
  journal={ArXiv},
  year={2020},
  volume={abs/2004.00646}
}
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based on past observed behavior and where the presentation of a ranked list of suggestions is the main, one-directional form of user interaction. Conversational recommender systems (CRS) take a different approach and support a richer set of interactions. These… Expand

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