A Study of How Information System Professionals Comprehend Indirect and Direct Speech Acts in Project Communication

@article{Yin2013ASO,
  title={A Study of How Information System Professionals Comprehend Indirect and Direct Speech Acts in Project Communication},
  author={Chun-Po Yin and Feng-Yang Kuo},
  journal={IEEE Transactions on Professional Communication},
  year={2013},
  volume={56},
  pages={226-241}
}
Research problem: Indirect communication is prevalent in business communication practices. For information systems (IS) projects that require professionals from multiple disciplines to work together, the use of indirect communication may hinder successful design, implementation, and maintenance of these systems. Drawing on the Speech Act Theory (SAT), this study investigates how direct and indirect speech acts may influence language comprehension in the setting of communication problems… CONTINUE READING

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