A Study about the Usability Evaluation of Social Systems from Messages in Natural Language

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@inproceedings{Mendes2013ASA, title={A Study about the Usability Evaluation of Social Systems from Messages in Natural Language}, author={Mar{\'i}lia Soares Mendes and Elizabeth Furtado and F{\'a}bio Theophilo and Miguel Franklin de Castro}, booktitle={CLIHC}, year={2013} }