A Risk-Based, Value-Oriented Approach to Quality Requirements

@article{Glinz2008ARV,
  title={A Risk-Based, Value-Oriented Approach to Quality Requirements},
  author={Martin Glinz},
  journal={IEEE Software},
  year={2008},
  volume={25}
}
When quality requirements are elicited from stakeholders, they're often stated qualitatively, such as "the response time must be fast" or "we need a highly available system". However, qualitatively represented requirements are ambiguous and thus difficult to verify. The value-oriented approach to specifying quality requirements uses a range of potential representations chosen on the basis of assessing risk instead of quantifying everything. 

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