A Research of E-Government Website Performance and its Relations with Economic Development

Abstract

The e-government websites (EGWS) provide comprehensive government information contents and online services for residents and become an important interactive platform between province authorities and residents. In this article, we construct a set of systematic, objective, effective, and service-oriented EGWS performance evaluation model, and utilize the quantization methods, analytic hierarchy process(AHP) to evaluate Chinese province EGWS. We have shown the applicability of the EGWS evaluating method using 31 provincial case study. The results indicate that there remains significant variation in the extent to which EGWS deliver government information, online service, interact with residents and using information technology. Furthermore, we utilized correlation analysis to determine whether the EGWS performance has any relations with the economic development level. This research provide e-government policy makers with the ability to make more informed decisions on these issues so residents can be better served.

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Cite this paper

@inproceedings{Zhang2014ARO, title={A Research of E-Government Website Performance and its Relations with Economic Development}, author={Jian-guang Zhang and Jian-ming Zhu and Ahmed Ibrahim's and Jane E. Fountain}, booktitle={PACIS}, year={2014} }