A Relational View of Information Seeking and Learning in Social Networks

@article{Borgatti2003ARV,
  title={A Relational View of Information Seeking and Learning in Social Networks},
  author={Stephen P. Borgatti and Rob Cross},
  journal={Management Science},
  year={2003},
  volume={49},
  pages={432-445}
}
Research in organizational learning has demonstrated processes and occasionally performance implications of acquisition of declarative (know-what) and procedural (know-how) knowledge. However, considerably less attention has been paid to learned characteristics of relationships that affect the decision to seek information from other people. Based on a review of the social network, information processing, and organizational learning literatures, along with the results of a previous qualitative… CONTINUE READING

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