A Quality-Oriented Business Process Meta-Model

@inproceedings{Heidari2011AQB,
  title={A Quality-Oriented Business Process Meta-Model},
  author={Farideh Heidari and Pericles Loucopoulos and Zoubida Kedad},
  booktitle={EOMAS},
  year={2011}
}
Business process modeling is an important part of information systems design. Business process modeling techniques provide a standard way of presentation and communication of business processes. One important problem in this context is to assess the quality of business processes as well as their ontological constructs, which raises several issues, such as the identification of business process constructs as well as the quality dimensions and factors relevant to these constructs. In this paper… CONTINUE READING