A Quality Inspection Method to Evaluate E-Government Sites

@inproceedings{Garcia2005AQI,
  title={A Quality Inspection Method to Evaluate E-Government Sites},
  author={Ana Cristina Bicharra Garcia and Cristiano Maciel and Fernando Bicharra Pinto},
  booktitle={EGOV},
  year={2005}
}
Electronic government allows a broad range of citizens to access governamental information and services, as well as to participate in the government decision-making process. On the other hand, it imposes a higher challenge on a web designer to avoid digital exclusion. Before proposing guidelines to design e-gov sites, it is important to have objective methods to evaluate their quality. Traditional inspection methods do not cover the specificities of e-gov sites. This work proposes an extension… CONTINUE READING

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