A Quality Improvement Approach to Standardization and Sustainability of the Hand-off Process


There is mounting evidence that communication and hand-off failures are a root cause of two-thirds of sentinel events in hospitals. Several studies have shown that non-standardized hand-offs have yielded poor patient outcomes and adverse events. At Stony Brook University Hospital, there were numerous reported adverse events related to poor hand-off during… (More)
DOI: 10.1136/bmjquality.u222156.w8291