A Multi-Perspective Framework for System Design: Measuring Price of Convenience Dynamism in End-User Encounters with Innovation

@inproceedings{Hampe2005AMF,
  title={A Multi-Perspective Framework for System Design: Measuring Price of Convenience Dynamism in End-User Encounters with Innovation},
  author={J. Felix Hampe and Grace Ng-Kruelle and Douglas S. Rebne and Paul A. Swatman},
  booktitle={Bled eConference},
  year={2005}
}
The paper describes a multi-perspective approach to measuring dynamics of end-user encounters with innovative artefacts and services which fall into the class broadly described as pervasive Information Systems and which includes m-commerce systems and devices. This working framework is based on the “Model of User Acceptability and Product Uptake” which, in turn, is drawn from the “Price of Convenience (PoC)” model [1]. We model the framework as consisting of multiple system actors with a… CONTINUE READING