A Model for ERP Systems Management: An Exploratory Study in Companies Using SAP R/3

@inproceedings{Zwicker2006AMF,
  title={A Model for ERP Systems Management: An Exploratory Study in Companies Using SAP R/3},
  author={R. Zwicker and C. Souza},
  booktitle={AMCIS},
  year={2006}
}
ERP systems are now an important component of information technology architecture in most large and medium sized companies. As such, it is inevitable that the activities undertaken to align this component to business requirements, conduct its evolution and ensure its performance and availability become increasingly important to companies’ IT areas. Success of these activities relies upon knowledge and participation of various actors inside and outside the IT area, imposing challenges not… Expand
2 Citations
Recommendation of ERP post-project management
TLDR
The aim of this study was to formulate a comprehensive recommendation for the ERP management in the post-project phase by an initial model development and a refinement process based on interviews with two ERP consultants. Expand
IT capabilities in ERP maintenance - a review of the ERP post-implementation literature
TLDR
Based on a review of IT-related tasks, success and risk factors in the ERP post-implementation literature, eight IT capabilities on the functional level of ERP maintenance are proposed and the link between the identified ERP Maintenance capabilities and firm-wide IT capabilities is examined. Expand

References

SHOWING 1-7 OF 7 REFERENCES
ERP Systems Management: A Comparison of Large Sized Brazilian Companies
This chapter investigates the aspects involved in ERP systems management to understand how such artifacts transform the role of Information Technology (IT) areas within the organizations. ERP systemsExpand
Enterprise resource planning: the role of the CIO and it function in ERP
TLDR
This article spells out the several ways in which the CIO and IT function is found asleep at the wheel on ERP, and details the more effective capabilities and organizational and cultural practices that explain ERP success, and indeed wider IT, success. Expand
Principles and Models for Organizing the IT Function
TLDR
This presentation explains how firms alternated between centralized models (where authority for the majority of IT decisions was located in the corporate IT group) and decentralized models ( where the authority for most IT decisions were located inThe divisional or functional IT units). Expand
It Outsourcing and Core is Capabilities: Challenges and Lessons at Dupont
Abstract This article explores the following question: For firms that have outsourced major portions of their IT functions, what core IS capabilities do they need to retain and nurture, or create andExpand
Governance and Management
Maryland State Senate Bill 795 (1997), the legislation putting in place the reform of the Baltimore City Public Schools, called for significant changes in the governance and management of the schoolExpand
Core IS capabilities for exploiting IT
  • Sloan Management Review,
  • 1998