The recent developments in maritime transportation have been leading to integrate advance management systems into ship fleet operations. Design and implementations of such systems are highly required managerial skills and methodological tools. This study conceptualizes a ship fleet operational problem solution centre (SHIPOS) to systematically analyse the various cases, facts and figures promoting with comprehensive outcomes. The SHIPOS initiative has been established to additionally support the sub-tasks of WP#1 (database network, industry information sharing network, research network) within research project entitled “Human Reliability Analysis and Monitoring System Proposal in Shipboard Operations (H-RAMS)” (Project no: 114M352) supported by the Scientific and Technological Research Council of Turkey (TUBITAK). Besides the feedbacks from ship operating environment, the solution centre also considers the technology expectations specified in the recent global initiatives (i.e. Horizon’2020, IMO strategies) to predict the required future maritime innovations. As another aspect, the methodological background of solution centre takes the advantage of OR/MS techniques comply with the focused problems. Consequently, this paper presents the critical milestones of providing information technology solutions to ship fleet management such as data acquisition, modelling, shipboard integration, verification, etc. in a continuous maritime research concept. © 2015 The Authors. Published by Elsevier Ltd. Peer-review under responsibility of Istanbul University.