A Human Capital Model for Mitigating Security Analyst Burnout
@inproceedings{Sundaramurthy2015AHC, title={A Human Capital Model for Mitigating Security Analyst Burnout}, author={Sathya Chandran Sundaramurthy and A. Bardas and Jacob Case and X. Ou and Michael Wesch and J. McHugh and S. Rajagopalan}, booktitle={SOUPS}, year={2015} }
Security Operation Centers (SOCs) are being operated by universities, government agencies, and corporations to defend their enterprise networks in general and in particular to identify malicious behaviors in both networks and hosts. The success of a SOC depends on having the right tools, processes and, most importantly, efficient and effective analysts. One of the worrying issues in recent times has been the consistently high burnout rates of security analysts in SOCs. Burnout results in… CONTINUE READING
Figures, Tables, and Topics from this paper
40 Citations
Matched and Mismatched SOCs: A Qualitative Study on Security Operations Center Issues
- Computer Science
- CCS
- 2019
- 9
- PDF
Turning Contradictions into Innovations or: How We Learned to Stop Whining and Improve Security Operations
- Computer Science
- SOUPS
- 2016
- 42
- PDF
How integration of cyber security management and incident response enables organizational learning
- Computer Science
- J. Assoc. Inf. Sci. Technol.
- 2020
- 3
- Highly Influenced
Towards a Framework for Measuring the Performance of a Security Operations Center Analyst
- Computer Science
- 2020 International Conference on Cyber Security and Protection of Digital Services (Cyber Security)
- 2020
- 1
- Highly Influenced
- PDF
Security Operations Center: A Systematic Study and Open Challenges
- Computer Science
- IEEE Access
- 2020
- PDF
Challenges and performance metrics for security operations center analysts: a systematic review
- Computer Science
- 2020
- 10
- Highly Influenced
Sonification in security operations centres: what do security practitioners think?
- Computer Science, Engineering
- ArXiv
- 2018
- 21
- Highly Influenced
- PDF
What You Can Change and What You Can't: Human Experience in Computer Network Defenses
- Psychology, Computer Science
- NordSec
- 2018
- 8
- PDF
References
SHOWING 1-10 OF 20 REFERENCES
I'm Leaving the IT Field: the Impact of Stress, Job Insecurity, and Burnout on IT Professionals
- Psychology
- 2012
- 39
- PDF
An integrated view of human, organizational, and technological challenges of IT security management
- Business, Computer Science
- Inf. Manag. Comput. Secur.
- 2009
- 150
- PDF
Toward understanding distributed cognition in IT security management: the role of cues and norms
- Engineering, Computer Science
- Cognition, Technology & Work
- 2010
- 26
- PDF
Preparation, detection, and analysis: the diagnostic work of IT security incident response
- Computer Science
- Inf. Manag. Comput. Secur.
- 2010
- 93
- PDF
An Organizational Psychology Perspective to Examining Computer Security Incident Response Teams
- Computer Science
- IEEE Security & Privacy
- 2014
- 26
Work practices of system administrators: implications for tool design
- Computer Science
- CHiMiT '08
- 2008
- 31