A Holistic Process Performance Analysis through a Performance Data Warehouse

  title={A Holistic Process Performance Analysis through a Performance Data Warehouse},
  author={Thomas Wettstein and Beate List},
This paper describes how a performance data warehouse can be used to facilitate business process improvement that is based on holistic performance measurement. The feasibility study shows how management and analysis of performance data can be facilitated by a data warehouse approach. It is argued that many of the shortcomings of traditional measurement systems can be overcome with this performance data warehouse approach. 

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