A Field of Study of the Effect of Interpersonal Trust on Virtual Collaborative Relationship Performance

  title={A Field of Study of the Effect of Interpersonal Trust on Virtual Collaborative Relationship Performance},
  author={David L. Paul and Reuben R. McDaniel},
  journal={MIS Q.},
This article examines the relationship between interpersonal trust and virtual collaborative relationship (VCR) performance. Findings from a study of 10 operational telemedicine projects in health care delivery systems are presented. The results presented here confirm, extend, and apparently contradict prior studies of interpersonal trust. Four types of interpersonal trust-calculative, competence, relational, and integrated are identified and operationalized as a single construct. We found… 

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  • R. Kramer
  • Business
    Annual review of psychology
  • 1999
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