A Case Study in Configuration Management Tool Deployment

  title={A Case Study in Configuration Management Tool Deployment},
  author={Narayan Desai and Rick Bradshaw and Scott Matott and Sandra Bittner and Susan Coghlan and R{\'e}my Evard and Cory Lueninghoener and Ti Leggett and John-Paul Navarro and Gene Rackow and Craig Stacey and Tisha Stacey},
While configuration management systems are generally regarded as useful, their deployment process is not well understood or documented. In this paper, we present a case study in configuration management tool deployment. We describe the motivating factors and both the technical considerations and the social issues involved in this process. Our discussion includes in an analysis of the overall effect on the system management model and the tasks performed by administrators. 

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