Influence of ITG on Organisation Performance: The Mediating Effect of Absorptive Capacity
Using a case study approach, this study investigates the issues of IT management in a public university in Malaysia, called The University. Findings indicate that The University lacks of common approach to decisionmaking or forum for making comprehensive assessments of IT plan and funding strategy. Campus information system was developed in an uncoordinated manner, reflecting interests of different departmental units, and decision support system is almost non-existence. A new IT planning structure with clear roles and responsibilities is proposed to overcome existing barriers to effective campus information system.