A Balanced Scorecard Approach to Measuring Industry Performance

@inproceedings{Hiap2009ABS,
  title={A Balanced Scorecard Approach to Measuring Industry Performance},
  author={Pt Hiap and Toong Khuan Chan},
  year={2009}
}
Stakeholders of the Malaysian construction industry produced a Construction Industry Master Plan to chart the strategic direction for the industry for a ten-year period between 2006 and 2015. The objectives of this paper were to review the recommendations of the master plan using the Balanced Scorecard approach, to develop a performance management framework for the construction industry and to propose a set of performance measures to allow stakeholders to monitor the progress of the… CONTINUE READING

References

Publications referenced by this paper.
SHOWING 1-10 OF 30 REFERENCES

Construction Statistics Annual 2009

  • The Office of National Statistics.
  • Hampshire: Macmillan Publishers Limited.
  • 2009

Laporan Penyiasatan Tenaga Buruh Separuh Tahun Pertama 2008 Malaysia

  • Department of Statistics.
  • Series 4, No. 3. Malaysia: Department of…
  • 2008

Construction Industry Master Plan Malaysia 2006–2015

  • Construction Industry Development Board.
  • Kuala Lumpur: CIDB.
  • 2007

Key Performance Indicators KPI Management Tool

  • Constructing Excellence.
  • London: Constructing Excellence in the Built…
  • 2007

Similar Papers

Loading similar papers…