“SACCIA Safe Communication”: Five core competencies for safe and high-quality care

  title={“SACCIA Safe Communication”: Five core competencies for safe and high-quality care},
  author={Annegret F. Hannawa},
  journal={Journal of Patient Safety and Risk Management},
  pages={107 - 99}
  • A. Hannawa
  • Published 1 June 2018
  • Medicine, Psychology
  • Journal of Patient Safety and Risk Management
Background Communication has emerged as a critical component in delivering safe, high-quality care. The evidence is clear that health outcomes are enhanced when clinicians communicate well, and compromised when they interact poorly. It is important to understand the core aspects of interpersonal sense-making that hinder or foster favorable health outcomes. This study introduces an evidence-based “SACCIA Safe Communication” (Sufficiency, Accuracy, Clarity, Contextualization, Interpersonal… 

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