“Be Nice”: Wikipedia norms for supportive communication

@article{Reagle2010BeNW,
  title={“Be Nice”: Wikipedia norms for supportive communication},
  author={Joseph M. Reagle},
  journal={New Review of Hypermedia and Multimedia},
  year={2010},
  volume={16},
  pages={161 - 180}
}
  • Joseph M. Reagle
  • Published 1 April 2010
  • Psychology
  • New Review of Hypermedia and Multimedia
Wikipedia is acknowledged to have been home to “some bitter disputes.” Indeed, conflict at Wikipedia is said to be “as addictive as cocaine.” Yet, such observations are not cynical commentary but motivation for a collection of social norms. These norms speak to the intentional stance and communicative behaviors Wikipedians should adopt when interacting with one another. In the following pages, I provide a survey of these norms on the English Wikipedia and argue that they can be characterized as… 
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