• Corpus ID: 52205720

“ Hey Alexa , What ’ s Up ? ” : Studies of In-Home Conversational Agent Usage

@inproceedings{Sciuto2018HA,
  title={“ Hey Alexa , What ’ s Up ? ” : Studies of In-Home Conversational Agent Usage},
  author={Alex Sciuto and Arnita Saini and Jodi Forlizzi and Jason I. Hong},
  year={2018}
}
In-home, place-based, conversational agents have exploded in popularity over the past three years. In particular, Amazon’s conversational agent, Alexa, now dominates the market and is in millions of homes. This paper presents two complementary studies investigating the experience of households living with a conversational agent over an extended period of time. First, we gathered the history logs of 75 Alexa participants and quantitatively analyzed over 278,000 commands. Second, we performed… 

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