[Quality assessment according to DIN EN ISO 9001:2000: certification in a university ENT department].

Abstract

BACKGROUND In 2003, our department inaugurated a quality management system. The certification according to DIN EN ISO 9001:2000 as required by the hospital management was achieved in August 2005. The aims were optimization of internal operating schedules and standardization of procedures according to logistic interfaces with external structures. METHODS… (More)

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@article{Helbig2006QualityAA, title={[Quality assessment according to DIN EN ISO 9001:2000: certification in a university ENT department].}, author={Matthias Helbig and Heike A. Kahla-Witzsch and Silke Helbig and R. Knecht and Wolfgang K Gstoettner}, journal={HNO}, year={2006}, volume={54 12}, pages={922-8} }