[Evaluation of the medical care quality. Expectations of the patients and the workers of the medical units].


Quality evaluation as a first step to improve health care is an essential step in the medical process. In the Mexican Social Security Institute (IMSS), this concern was first put into action in 1956, when a review of the medical records was undertaken at the La Raza hospital. The IMSS Medical Supervision Commission was formed in 1957, and in 1959 a medical… (More)


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