"They Keep Coming Back Like Zombies": Improving Software Updating Interfaces

  title={"They Keep Coming Back Like Zombies": Improving Software Updating Interfaces},
  author={Arunesh Mathur and Josefine Engel and Sonam Sobti and Victoria Chang and Marshini Chetty},
Users often do not install security-related software updates, leaving their devices open to exploitation by attackers. We are beginning to understand what factors affect this software updating behavior but the question of how to improve current software updating interfaces however remains unanswered. In this paper, we begin tackling this question by studying software updating behaviors, designing alternative updating interfaces, and evaluating these designs. We describe a formative study of 30… CONTINUE READING

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