"The Happy Migrant Effect": perceptions of negative experiences of healthcare by patients with little or no English: a qualitative study across seven language groups.

@article{Garrett2008TheHM,
  title={"The Happy Migrant Effect": perceptions of negative experiences of healthcare by patients with little or no English: a qualitative study across seven language groups.},
  author={Pamela Wish Garrett and Hugh Grant Dickson and Louise Young and Anna Klinken Whelan},
  journal={Quality & safety in health care},
  year={2008},
  volume={17 2},
  pages={101-3}
}
BACKGROUND The subjective experiences of patients with little or no English who either attended the Emergency Department or were admitted to the wards of a tertiary referral hospital were explored. SETTING AND METHODS The reports of experiences from 49 patients of a tertiary referral hospital were analysed using grounded theory methods applied to translated transcriptions from focus groups held with discharged patients in seven languages. RESULTS Inability to communicate in English, poor… CONTINUE READING
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