"It was a great system": Face-work and the discursive construction of technology during information systems development

@article{Alvarez2001ItWA,
  title={"It was a great system": Face-work and the discursive construction of technology during information systems development},
  author={Ros{\'i}o Alvarez},
  journal={IT & People},
  year={2001},
  volume={14},
  pages={385-405}
}

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